Service Operations Manager

Epiroc

📍 Çankaya, Ankara, Turkey 💼 Full-time 🕒 Posted March 02, 2026

Apply Now Similar Jobs

Job Description

We are looking for an experienced Service Operations Manager to lead our after‑sales service operations and drive operational excellence within the Parts & Services Division.
What You’ll Do
Lead and develop the service team,

Ensure high‑quality service delivery & customer reporting aligned with customer expectations & company targets,

Collaborate with sales teams to support service product growth (Service Agreements, Workshop business, Customer Engineered Solutions) & ensure customer satisfaction,

Oversee warranty processes and ensure smooth internal/external communication,

Prepare service quotations,

Control key service KPIs,

Ensure compliance with HSE&Q standards and promote continuous improvement.
What You Bring
Technical or business degree (engineering/mechanics preferred),

Strong experience in service operations in industrial/heavy equipment en...
            

Ready to Apply?

Submit your application today and join our talented team at Epiroc.

Submit Application

Job Details

Location Çankaya, Ankara
Job Type Full-time
Category Operations Specialties Managers
Posted Date March 02, 2026
Application Deadline April 11, 2026