Service Manager

Service Manager
Location: Wakefield
Salary: £40,000 - £42,000 per annum
Type: Full-time, Permanent
The Role
We are seeking an experienced Service Manager to oversee and support a team of field-based forklift engineers operating in and around the Washington area. This is a hands-on leadership role, combining technical expertise with people management, planning, and customer-facing responsibility.
You will be responsible for ensuring engineers deliver high-quality service and repairs, meet performance targets, and operate safely and professionally at all times.
Key Responsibilities

Lead, support, and motivate a team of field service engineers
Plan and allocate daily workloads, breakdowns, and service schedules
Act as the first point of escalation for technical and customer issues
Provide on-the-job technical support, coaching, and mentoring
Ensure all work is completed to company standards and H&S requirements
Monitor performance, productivi...

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