Service Manager

Import Service Manager Position Overview This Service Manager is responsible for the customer-focused and efficient operation of the dealership's service department. This Service Manager will operate the department at maximum production, controlling costs, building a loyal clientele, maintaining good employee relationships, setting and obtaining objectives and maintaining service records. This Service Manager is responsible for ensuring a customer experience that meets or exceeds the manufacturers customer satisfaction index and for monitoring and improving customer satisfaction, also carries out this responsibility by building customer relationships, creating a good work environment and properly managing the assets of the department. Who Would I Interact With? This position interacts daily with Customers, Service Advisors, Technicians, Parts Associates, Parts Managers, Sales Managers and other store Associates, just to name a few. What are the day-to-day responsibilities? Assist all s...

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