Service Manager MTIS

The Opportunity

Worldline is looking for a highly-skilled Service Manager to contribute to Worldline’s growth and position in UK rail. When running a UK rail ticket retailing service in Worldline, you are part of a dynamic, high-performing team that delivers innovative services to the rail industry with a deep understanding of rail processes, systems and data. Our Service Managers have the overall responsibility for successful service delivery, managing service margin, and ensuring service level adherence. If you have a passion for Service Management, contact us: we are ready to welcome you to the team!

Day-to-Day Responsibilities

• Develop client relationships with a view to long term growth and promote Worldline and its products
• Develop intimate knowledge of Worldline products and environments specific to your role.
• Act as a point of contact for all customer queries and escalations
• Monitor calls to ensure all contrac...

Ready to Apply?

Submit your application today and join our talented team at Worldline.