Service Manager

We are looking for a
Service Manager
to lead and oversee the service operations for a range of precision technology solutions. This role focuses on ensuring high service quality, customer satisfaction, and operational efficiency across the service team.

Responsibilities

• Lead and manage a team of service engineers and technical specialists to deliver high‑quality installation, maintenance, and repair services.
• Develop and implement service strategies to enhance customer experience and operational performance.
• Oversee day‑to‑day service operations, including scheduling, resource planning, and workflow optimization.
• Provide technical guidance and support for complex service issues or escalations.
• Build strong relationships with customers to understand needs, resolve concerns, and ensure long-term satisfaction.
• Monitor service KPIs, prepare reports, and recommend improvements to processes and service delivery standard...

Ready to Apply?

Submit your application today and join our talented team at BTI Executive Search.