Service Manager

Service Manager – Materials Handling

Hinckley, Leicestershire
Salary: Competitive + Bonus + Company Benefits

A leading materials handling business is looking to appoint an experienced Service Manager to lead and develop its engineering operation from its Hinckley depot.

This is an excellent opportunity for a proven service leader from the forklift truck, materials handling, plant, powered access or construction equipment sector who thrives in a fast-paced environment and enjoys getting the best from people.

The Role

Reporting into senior management, you will take full responsibility for the service operation, ensuring the highest levels of customer satisfaction, engineer productivity and commercial performance.

Key responsibilities include:

* Managing a team of field service engineers and workshop engineers

* Driving engineer utilisation, efficiency and first-time fix rates

* Ensuring all service and maintenance ac...

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