Service Manager

Job Title: Service Manager (with Parts Department Oversight)
Location: East London, Eastern Cape
Industry: Premium Brand Motor Dealership

Overview

A leading Premium Brand dealership in East London, Eastern Cape is seeking a Service Manager to oversee the Service Department, with additional responsibility for the Parts Department.

This is a management-level role (not senior management) and requires someone with strong leadership ability, excellent people skills, and solid technical knowledge to effectively support workshop operations and team performance.

Key Responsibilities

• Lead and manage the Service Department to achieve productivity, profitability, and customer satisfaction targets.
• Provide supervisory oversight of the Parts Department , ensuring smooth collaboration between Service and Parts teams.
• Maintain and improve CSI (Customer Service Index) scor...

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