Service & Hardware Support Specialist

Coates Group
📍 Silvassa, Dadra and Nagar Haveli, India 💼 Full-time, Permanent 🕒 Posted May 25, 2026

Job Description

Key Responsibilities for the role


Service Network & Capability - Develop and maintain a scalable and effective post-sales service capability across India to support customer demand and enable consistent service delivery.​
  • Establish and expand local service support networks across key states and locations in line with business requirements.​

  • Develop and implement support standards and processes to improve service effectiveness and customer experience.​

  • Deliver training and capability development initiatives across the service support network and service teams.​
  • Service Delivery & Operational Excellence - Ensure efficient and high-quality delivery of post-sales services through effective service coordination, performance management and operational governance. ​
  • Coordinate, manage and attend service activities and customer support requirements as needed.​

  • Deliver service outcomes within agreed turnaround times (TAT)...
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    Job Details

    • Location Silvassa, Dadra and Nagar Haveli
    • Job Type Full-time, Permanent
    • Category Other-General
    • Posted Date May 25, 2026
    • Application Deadline July 04, 2026