Service Experience Representative - Retail Account

We are hiring Retail Customer Service Representatives to assist shoppers with inquiries, purchases, and returns while providing excellent service.

Responsibilities

• Handle customer inquiries via phone, email, or chat
• Provide product and pricing information
• Assist with orders, returns, and exchanges
• Maintain accurate records of transactions
• Escalate complex issues to supervisors
• Meet quality, productivity, and customer satisfaction standards

Schedule & Training

Shifts may include nights, weekends, and holidays. Paid training on retail systems and processes.

Requirements

• At least High School or Senior High School graduate
• Strong English communication
• Customer-focused and detail-oriented
• Basic computer and multitasking skills
• Willing to work onsite in Metro Manila

Why Join Us

• Competitive pay and incentives
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Ready to Apply?

Submit your application today and join our talented team at Confidential.