Service Engineer

About The Role
Service Engineer working 42.5 hours per week.
Responsible to : Aftersales Manager
Responsible for : Repair of both customers and stock machines returned from our Store Network.
Principle Responsibilities

• Manage throughput of product in the workshop, to agreed deadlines and quality standards.
• Ensure that a consistently high level of service is offered to our customers.
• Have responsibility for effective operation within the service centre including H & S, security, stock management and housekeeping.
• Ensure that all job cards, spares orders, time sheets and stock notes are completed correctly and on time, and control all administration paperwork.
• Ensure that all company stock and spare parts are accounted for, and properly recorded when used. Ensure any items that may be needed at short notice are reordered without delay.
• Provide technical support to staff & customers with accuracy, effi...

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