Service Engineer

Job Title: Service EngineerJob Description
The Service Engineer provides advanced technical support to field service technicians and customers by troubleshooting and repairing industrial equipment remotely and on-site. This role combines electrical and mechanical diagnostics, customer support, and coordination with internal teams to ensure machines operate reliably and meet performance expectations. The position involves a mix of phone and email support from the facility and periodic travel to customer sites for complex repairs.
Responsibilities

+ Provide remote technical support to field service technicians while they perform repairs, offering step-by-step guidance to resolve complex issues.

+ Support customers directly via phone and email when their machines are not operating, troubleshooting problems and recommending corrective actions.

+ Travel to customer sites to perform complex repairs that require advanced technical knowledge in both electrical ...

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