Service Desk Technician

TEKsystems
📍 Kentucky, Louisville, United States 💼 Permanent 🕒 Posted July 02, 2026

Job Description

Job Description Job Description Overview

TEKsystems is seeking a Service Desk Technician to support a fast-paced operational environment in Louisville, KY. The role is responsible for delivering high-quality technical support while ensuring systems reliability during events.

This position offers long-term potential within a growing organization and provides hands-on experience in a collaborative, team-oriented setting.

Key Responsibilities
  • Provide first-level technical support by responding to incoming calls and requests from users and field teams
  • Troubleshoot hardware and service desk-related issues for specialized equipment and systems
  • Maintain professionalism and efficiency while delivering a positive customer experience
  • Monitor system alerts, error logs, and communication networks to identify and respond to issues
  • Escalate incidents according to established guidelines and procedures
  • Perform data entry tasks and ensure accura...

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Job Details

  • Location Kentucky, Louisville
  • Job Type Permanent
  • Category I.T. & Communications
  • Posted Date July 02, 2026
  • Application Deadline August 11, 2026