Service Desk Engineer (Colombia)

Company Overview

Cloud Revolution is seeking an organized, helpful, and passionate do‑er who loves to cross things off lists. The right person for this role naturally pushes projects and tasks to completion, enjoys encouraging and assisting others, and is eager to learn about interrelated voice technologies, sometimes while under pressure to resolve an issue quickly.

The primary job focus is to process and successfully resolve service desk incidents. Whatever time is left will be spent taking on work alongside or working under our team of Senior Voice and Contact Center architects. This job is a great place to learn, explore, and organize/perform lots of small tactical tasks while gaining valuable experience and delighting our mid‑size and enterprise customer base.

Position Title

Service Desk Engineer

Location

Remote

What you will be doing

• Process inbound requests and manage tickets to resolution
• Onboar...

Ready to Apply?

Submit your application today and join our talented team at Lean Tech.