Service Desk Engineer

Randstad Technologies Recruitment
📍 City of London, City and County of the City of London, United Kingdom 💼 Full-time 🕒 Posted July 03, 2026

Job Description

Service Desk Engineer

£30,000

London (100% On-site, 5 days per week)

A large firm is looking for an experienced Service Desk Engineer to join their IT team on a permanent basis. You will join an elite IT Service Desk team. This role is a prime opportunity to build a high-caliber professional background, serving as a key point of contact for daily technical issues, system configurations, and enterprise infrastructure management.

In this role, you will deliver vital first-level support, focusing on system availability, fast ticket resolution, and exemplary customer care:

Ticket Management: Logging, tracking, and resolving incidents end-to-end using Jira Service Desk.
Identity & Access Management: Administering user profiles, lockouts, provisioning, and permissions in Active Directory and Azure AD.
Infrastructure & Admin: Performing basic system diagnostics and administration within a Windows Server environment.
Modern Workplace Support:...

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Job Details

  • Location City of London, City and County of the City of London
  • Job Type Full-time
  • Category computer-and-mathematical
  • Posted Date July 03, 2026
  • Application Deadline August 12, 2026