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Service Desk Coordinator

Monadelphous
📍 Perth, Western Australia, Australia 💼 Full-time 🕒 Posted March 02, 2026
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Job Description

Our Group IT team is seeking an IT Service Desk Coordinator to join us at our Head Offices in Victoria Park. Reporting to the Team Leader – IT Service Desk, this role suits a professional, adaptable, and proactive individual who thrives in a fast-paced environment.

Working with Monadelphous offers many benefits, some of which include:

  • Novated leasing salary packaging
  • Microsoft 365 for your home
  • Growth and career progression opportunities

    • Key Responsibilities:

  • Coordinate daily IT Service Desk operations for assigned Service Desk team members, including scheduling, workload allocation, and priority management.
  • Act as a senior technical escalation point, mentoring staff and providing expert support on complex issues.
  • Ensure compliance with established Service Desk procedures and standards, identifying and escalating issues as required.
  • Drive continuous improvement and innovation across Service Desk services...

    • Ready to Apply?

    Submit your application today and join our talented team at Monadelphous.

    Submit Application

    Job Details

    • Location Perth, Western Australia
    • Job Type Full-time
    • Category Information and Record Clerks
    • Posted Date March 02, 2026
    • Application Deadline April 11, 2026