Service Desk Analyst

vTech Solution

📍 United States, Arizona, United States 💼 Full-time 🕒 Posted June 12, 2026

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Job Description

Job Description
Job Title: Service Desk Analyst
Location: Phoenix, AZ

Contract Duration: 05 Months (from projected start date)
Work mode: 100% onsite
Position Description:
We are seeking a Service Desk Analyst to join a Service Desk team responsible for providing day-to-day technical support to internal and external users. This role requires strong customer service skills, technical aptitude, and the ability to work in a fast-paced environment managed using ITIL methodology.
The Service Desk Analyst will serve as the first point of contact for incidents and service requests, ensuring timely, professional, and effective resolution.
Key Responsibilities:
Provide first-level support for inbound incidents and service requests.
Manage the technical support email inbox.
Maintain end-to-end ownership of customer support ne...
            

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Job Details

Location United States, Arizona
Job Type Full-time
Category Computer Occupations
Posted Date June 12, 2026
Application Deadline July 22, 2026