Service Desk Analyst

Position Overview
Service Desk contract (12+ months with strong potential for extension or conversion)
Schedule: Monday–Thursday, 11:00 AM – 10:00 PM (on-site in Oshkosh, WI)
Initial training will take place Monday–Friday, 8:00 AM – 5:00 PM.
This organization is looking to add a Service Desk Technician to their Help Desk team. This is a long-term contract opportunity with a high likelihood of extension or full-time conversion. The team is currently transitioning service desk operations back in-house, creating strong growth potential and career path opportunities.
This role provides first-level technical support to end users via phone, email, and chat. Technicians will manage tickets within ServiceNow and support a variety of common issues, including:

+ Office 365 (O365) support

+ Active Directory (password resets, access requests)

+ General Microsoft application issues

+ Break/fix troubleshooting

+ SAP-related support

Ready to Apply?

Submit your application today and join our talented team at TEKsystems.

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