Service Desk Analyst

Black & McDonald

📍 Markham, Ontario, Canada 💼 Full-Time 🕒 Posted June 08, 2026

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Job Description

  ABOUT THIS CAREER OPPORTUNITY 
 Black & McDonald’s Corporate Service Group is growing! If you are an analytical, organized, and detail-oriented professional searching for the opportunity to build a solid foundation for your career, this position is for you. The Service Desk Analyst is in Markham/Thornhill, ON and typically reports directly to the Service Desk Team Lead.
 The Service Desk Analyst provides day-to-day consultation, training, instruction, troubleshooting, and problem-solving to computer users for hardware, software, network, and related computer systems and peripheral devices. Using effective communication, technical and analytical skills, support is provided by phone, email, and/or using a ticket management system.
  DUTIES & RESPONSIBILITIES  
 Communicate comfortably to employees at all business levels
 Handle telephone calls, e-mails, and other requests for support in a skilled and professional manner
 A...
            

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Job Details

Location Markham, Ontario
Job Type Full-Time
Category Computer Occupations
Posted Date June 08, 2026
Application Deadline July 18, 2026