Service Desk Analyst L2

FalconSmartIT

📍 Aberdeen, Scotland, United Kingdom 💼 Full-time 🕒 Posted June 23, 2026

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Job Description

Job Role:  Service Desk Analyst L2
Location: Aberdeen, UK
Job Type: FTE

Job Description -

Graduate with Minimum 3+ years of experience in service Desk
Excellent communication and conversation skills in English with a Versant Score of 70
Good Knowledge of Incident, Change and Problem Management
Manage Service Desk activities, including:
Owning overall responsibility for Incident and Service Request process handling on the Service Desk
Liaise with the Service Manager
Help with the development and issuance of Service Desk Operational Reports
Driving automation ...
            

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Job Details

Location Aberdeen, Scotland
Job Type Full-time
Category Computer Occupations
Posted Date June 23, 2026
Application Deadline August 02, 2026