SERVICE DESK ANALYST - L1 CZECH SPEAKER (ET98)

Tech People
📍 Budapest, Budapest, Hungary 💼 Full-time 🕒 Posted March 01, 2026

Job Description

Tech People is a European provider of technical skills permanent recruitment and temporary contracting services for multiple industries.

Currently we are looking for

SERVICE DESK ANALYST - L1 CZECH SPEAKER (ET98)

Location: Budapest, XI. district, hybrid (2 days office/week)

Salary: competitive

Type of employment: contractor

Tasks:

  • Provide first level support through handling incoming queries and help requests from end users
  • Availability shift rostering for 24x7
  • Creating detailed notes of the issue and documenting resolution
  • Diagnose and troubleshoot hardware, software, and network-related issues in a timely manner.
  • Monitor ticket queues and ensure incidents and service requests are resolved within agreed SLAs.
  • Guide end users step-by-step through problem resolution via phone, email, or chat.
  • Perform basic user account administration (password resets, account ...
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    Job Details

    • Location Budapest, Budapest
    • Job Type Full-time
    • Category Computer Occupations
    • Posted Date March 01, 2026
    • Application Deadline April 10, 2026