Service Desk Analyst

Kyndryl
📍 Heredia, Costa Rica, Costa Rica 💼 Full-time 🕒 Posted February 28, 2026

Job Description

**Who We Are**

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

**The Role**

Have you been wanting to get into IT but don’t have tech experience, this could be your gateway. Do you love how it feels to help someone solve a problem? Want a chance to see lots of career options up close before you choose your path forward? Then there’s a good chance you’ll love being a Customer Service Representative at Kyndryl.

Being great in this job is less about your resume and more about your personality. We are looking for friendly, helpful, and empathetic people who have an interest in technology but not necessarily tech experience. As a Customer Service Representative, you’ll be the...

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Job Details

  • Location Heredia, Costa Rica
  • Job Type Full-time
  • Category other-general
  • Posted Date February 28, 2026
  • Application Deadline March 05, 2026