Service Desk Agent L1

NCR VOYIX
📍 BELGRADE, Serbia, Serbia 💼 Full-time 🕒 Posted February 28, 2026

Job Description

About NCR VOYIX

NCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix transforms retail stores and restaurant systems with comprehensive, platform-led SaaS and services capabilities. NCR Voyix is headquartered in Atlanta, Georgia, with customers in more than 35 countries across the globe.





Title: Customer Care Representative (I) – Service Desk Agent L1





Location: Belgrade, SRBWorking time: 1st, 2nd, and 3rd shift (office-based)


Position Summary & Key Areas of Responsibility
+ Works directly with customers to resolves recurring or standard problems.
+ Works directly with NCR and 3rd party Vendor technicians to resolve HW or SW problems.
+ Provides daily and weekly incident tracking sheets to report on performance.
+ Reviews incident history to determine recurring faults.
+ Provides technical s...

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Job Details

  • Location BELGRADE, Serbia
  • Job Type Full-time
  • Category other-general
  • Posted Date February 28, 2026
  • Application Deadline March 05, 2026