Service Desk Agent L1

NCR VOYIX
📍 BELGRADE, Serbia, Serbia 💼 Full-time 🕒 Posted February 28, 2026

Job Description

About NCR VOYIX

NCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix transforms retail stores and restaurant systems with comprehensive, platform-led SaaS and services capabilities. NCR Voyix is headquartered in Atlanta, Georgia, with customers in more than 35 countries across the globe.






Title: Service Desk Agent L1

Location: Belgrade, Serbia


Position Summary & Key Areas of Responsibility

Position provides support to NCR Voyix Clients, Customer Engineers, and partners. Responsibilities include problem identification, analysis, diagnosis, and resolution.


Key Responsibilities


· Respond to incoming phone calls, emails, and tickets from clients and field engineers; Monitor notification and ticket queues; Remotely resolve tickets with a remote resolution opportunity; Dispatch tickets to th...

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Job Details

  • Location BELGRADE, Serbia
  • Job Type Full-time
  • Category other-general
  • Posted Date February 28, 2026
  • Application Deadline March 05, 2026