Service Design & Introduction - ITIL

Methods is an IT Services Consultancy that partners with central government departments and agencies to transform the way the public sector operates in the UK. We are seeking a Service Design & Introduction professional with a strong track record of performing this role, ideally with a proven knowledge of ITIL processes.

The successful candidate will be responsible for planning and coordinating resources to ensure the effective transition of services into service operation and design of ITIL based service support models.

Requirements

• Strong track record of performing a Service Design and Introduction role
• Proven knowledge and understanding of how Service Design and Introduction align with ITIL processes
• ITIL Foundation Certificate (minimum) or Service Design Lifecycle module (preferable)
• Experience of working in a high-pressured environment
• SLA reporting, Key Performance Indicators, Dashboard reporting and Trend Anal...

Ready to Apply?

Submit your application today and join our talented team at Methods Business and Digital Technology.