Job Description
About the role
As a Service Centre Operations at ASUSTek Computer Malaysia Sdn Bhd, you will be responsible for overseeing the day-to-day operations of the company's authorized service partner in Malaysia. This is a full-time position that plays a crucial role in ensuring efficient and effective customer support for ASUSTek's products and services.
What you'll be doing
Manage ASUS business post-sales support infrastructure to ensure the delivery of service through ASUS service partners.
Manage the service performance to customers, ensure that service levels are achieved in the line with contract / SLA, and deliver outstanding customer service across the location.
Execute ad-hoc strategic initiatives as and when required by management.
Periodic review of existing systems and processes to ensure it is in good order as well as to implement improvement.
Managing the resources and ensure service coverage is provided according to the agreed resource capacity.
To be th...
As a Service Centre Operations at ASUSTek Computer Malaysia Sdn Bhd, you will be responsible for overseeing the day-to-day operations of the company's authorized service partner in Malaysia. This is a full-time position that plays a crucial role in ensuring efficient and effective customer support for ASUSTek's products and services.
What you'll be doing
Manage ASUS business post-sales support infrastructure to ensure the delivery of service through ASUS service partners.
Manage the service performance to customers, ensure that service levels are achieved in the line with contract / SLA, and deliver outstanding customer service across the location.
Execute ad-hoc strategic initiatives as and when required by management.
Periodic review of existing systems and processes to ensure it is in good order as well as to implement improvement.
Managing the resources and ensure service coverage is provided according to the agreed resource capacity.
To be th...
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Submit ApplicationJob Details
- Location Kuala Lumpur, Kuala Lumpur
- Job Type Full-time
- Category Other-General
- Posted Date February 23, 2026
- Application Deadline April 04, 2026