Service Delivery Specialist - EMEA

Xerox

📍 Pasig, Metro Manila, Philippines 💼 Full-time 🕒 Posted June 05, 2026

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Job Description

Overview:
The Service Delivery Specialist is a customer-facing role responsible for ensuring consistent, high-quality service delivery across one or more client accounts. This role partners closely with clients, internal teams, and third-party providers to manage daily operations, meet service level commitments, and continuously improve the customer experience. The Service Delivery Specialist plays a key role in driving standardization, operational excellence, and long-term client retention.The ideal candidate brings strong communication skills, commercial awareness, and a customer-focused mindset, with the ability to learn operational and technical aspects of the role through training and experience.
Why Join This Team:Competitive compensation and benefits package
Preferred work location is onsite in Cebu Business Park; however, qualified candidates located remotely within the Philippines, including Metro Manila, are encouraged to apply.
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Job Details

Location Pasig, Metro Manila
Job Type Full-time
Category Information and Record Clerks
Posted Date June 05, 2026
Application Deadline July 15, 2026