Service Delivery Specialist (Delhi, Bengaluru), India

HRS Hospitality & Retail Systems

📍 India, India, India 💼 Full-time 🕒 Posted June 25, 2026

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Job Description

Duties and Responsibilities 
You will join our growing global service delivery team supporting the implementation of the HRS-wide portfolio of products to hospitality-related companies across a designated area. The ideal candidate will be customer-oriented and passionate about digital transformation within the hospitality industry through innovative technologies and software.
Provide telephonic/remote/onsite support for all OPERA products, with QA skills advantageous.

Ensure accurate and timely updates of logged support issues on the in-house call logging system.

Research and test problems to confirm, isolate, and identify root cause and propose/document resolutions/future mitigation.

Assist with the occasional implementation, testing, and writing of documentation

Test and troubleshoot new versions prior to release.

Prioritize numerous issues of varying severity & service levels and deal with them accor...

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Job Details

Location India, India
Job Type Full-time
Category Information and Record Clerks
Posted Date June 25, 2026
Application Deadline August 04, 2026