Service Delivery Manager

**RH**:Alexander González**Location**:CDMX**Industry - Sector**:Retail**What you'll do?
**- Ensure that managed areas within your service are performing to contractual objectives and identify service improvements where appropriate.
- Deep understanding of the client's business and developing relationships with client representatives, identifying ways to add value.
- Manage some aspects of daily operations with a focus on achieving SLAs and KPIs for relevant areas.
- Responsible for providing services within scope for specific areas with assistance from technical leaders.
**What you'll bring**:- Experience as a cloud and SAP service delivery manager (indistinct, Azure preferred) Minimum 4 years.
**Soft skills**:Work Underpressure, Quality at work, Results Oriented**What can YOU expect in a career with Capgemini?
**- Working in a team environment, Consultants will focus on the analysis, design and development of technology-based solutions for Capgemini's cl...

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