Service Delivery Manager

Service Delivery Manager

40 hours per week | Wattisham Airfield

We’re currently recruiting a Service Delivery Manager to lead and enhance operations across Catering, Facilities, and Retail services on base.

What you’ll be doing

As a Service Delivery Manager, you’ll play a key role in ensuring smooth, high-quality service delivery across all operational areas. You’ll inspire and manage a diverse team, drive continuous improvement, and uphold our strong commitment to safety, service, and customer satisfaction.

Your main responsibilities will include:

• Leading and motivating teams across Facilities, Catering, and Retail to deliver exceptional service
• Managing resources, labour, and budgets efficiently
• Monitoring service standards and identifying opportunities for improvement
• Overseeing third‑party suppliers to ensure compliance with SLAs
• Championing health, safety, and compliance across ...

Ready to Apply?

Submit your application today and join our talented team at Chartwells Independent.