Service Delivery Manager

Position Description: This role is hybrid and requires you to be at our client office at a minimum 2 days per week – subject to change at any time.

Your future duties and responsibilities:

Managing client relationship

Coordinating service delivery

Monitoring service performance

Ensuring compliance with service level agreements

Managing budget

Building and maintaining teams

Required qualifications to be successful in this role:

Project management experience

Requirement gathering, financials knowledge

Contracting knowledge

Skills:

Client Management

Delivery Management

Delivery Support

Financial Services

Portfolio Management

Project Management

Service Design

Service Strategy Management

Transition Management

Transition management

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