Service Delivery Manager

Michael Page

📍 Mumbai, Maharashtra, India 💼 Permanent 🕒 Posted June 27, 2026

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Job Description

Lead critical IT service delivery operations
Drive innovation in global beauty tech ecosystem
About Our Client
This opportunity is with a large organization in the FMCG industry, specifically within the cosmetics and toiletries segment. The company is known for its innovative approach and commitment to excellence in delivering high-quality products and services.
Job Description
As a Service Delivery Manager, you will oversee day-to-day application management, handle critical incidents, and ensure SLA compliance for IT services. Responsibilities include managing vendor relationships, monitoring KPIs, driving ITIL process adherence, and supporting applications such as SAP and workflow systems.
The Successful Applicant
A successful SDM should have:
A degree in a relevant field such as Computer Science, Information Technology, or a related discipline.
Proven expertise in service delive...
            

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Job Details

Location Mumbai, Maharashtra
Job Type Permanent
Category Operations Specialties Managers
Posted Date June 27, 2026
Application Deadline August 06, 2026