Service Delivery Manager

ISS

📍 Manchester, England, United Kingdom 💼 Permanent 🕒 Posted June 30, 2026

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Job Description

Job Description
We are looking for an experienced professional with a strong Facilities Management (FM) background, ideally with a Hard FM or technical bias, who can lead multi-service teams within a small account environment. 
You will leverage a deep understanding of the customer’s business to create value, while supporting customer retention and growth.
Key Responsibilities
Oversee full site operations, ensuring delivery against KPIs, SLAs, and service performance standards
Ensure compliance with all operational, service, and HSEQ requirements, including safe systems of work
Lead and manage engineering and cleaning teams, including staffing structures and resource allocation
Drive adherence to OPF and service excellence standards
Take ownership of cost control, including labour and resource utilisation
Manage budgets and support P&L performance
Act as the Senior Point of Contac...
            

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Job Details

Location Manchester, England
Job Type Permanent
Category Operations Specialties Managers
Posted Date June 30, 2026
Application Deadline August 09, 2026