Service Delivery Manager - Express

Service Delivery Manager - Express Hamilton, Fixed Term until November 2027
* Parental leave cover
* Lead our team of dispatchers and third-party agents
* Fast paced frontline leadership role
NZ Post Express offers same day urgent courier services across town or nationwide. It's exciting and fast paced, where meeting the urgent requirements of our customers in a time critical way is key, and each day is different from the next.
Kōrero mō te tūranga - About the role
Join our Express business as an operational Service Delivery Manager, based in our Waikato Operations Centre in Hamilton. Reporting through to the National Express Manager, you'll be responsible for leading our team of dispatchers, Delivery Partners and their Authorised Drivers.
Working closely with your counterparts in fleet and operations to ensure things go smoothly day to day, you'll oversee the daily activities, including managing a small team of dispatchers (who work a variety of ...

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