Service Delivery Manager

**Essential Responsibilities**
•Develop and deliver regular and ad-hoc presentations to client executives highlighting pertinent updates relating to client needs
•Execute the R1 strategy as a team member who can translate everyday learnings into best practices, optimizing performance, and leading the transformation·Lead necessary analytics required to clearly communicate to clients both overall performance as well as specific ad-hoc subject matter areas
•Proactively communicate metric performance and the detailed drivers/risks/barriers behind the data to help drive action plans creation·Act as an advocate for change agent to help establish common goals and create alliances across hospital organization to optimize success
•Proactive identification of projects that will improve operational performance metrics
•Work hand in hand with internal R1 customer operations team to align operational objectives, understand current performance levels, and identify and develop remedi...

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