Service Delivery Manager

BJSS

📍 Cardiff, Wales, United Kingdom 💼 Full-time 🕒 Posted June 04, 2026

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Job Description

About the Role
Our Managed Service team operates services on behalf of clients, adopting and managing their existing IT landscape and supporting the adoption of modern platforms and ways of working. We're dedicated to empowering brilliant people to do amazing things. Our client-centric approach calls for innovative people, with a passion for continual improvement to join our expanding Service Management Capability and Managed service team to support our continued growth. We are current looking for a Service Delivery Manager to join us.
Our Service Delivery Managers will:
Lead one or more managed service engagements for BJSS clients.
Build strong client relationships which fosters a partnering approach to Service Delivery
Manage the day-to-day operation and support of one or more BJSS clients using ITIL processes e.g. Incident, Request fulfilment, Problem, Access Management, Event, Change Management, Release Management, both from our BJSS offices ...
            

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Job Details

Location Cardiff, Wales
Job Type Full-time
Category Operations Specialties Managers
Posted Date June 04, 2026
Application Deadline July 14, 2026