Job Description
Job description
Job Title: Service Delivery Manager
Location: Amsterdam, Netherlands
Work Mode: Onsite
Experience: 8–10 Years
Contract Duration: 6 Months
Start Date: ASAP
Job Description:
We are looking for an experienced Service Delivery Manager to oversee service desk operations and ensure high-quality IT service delivery to business stakeholders. The role involves managing service performance, coordinating support teams, and ensuring that services meet agreed SLAs and customer expectations.
Key Responsibilities:
- Manage and oversee IT service desk operations and service delivery processes
- Ensure SLA compliance , service quality, and continuous improvement
- Coordinate with technical teams, stakeholders, and vendors
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Job Details
- Location Amsterdam, North Holland
- Job Type full time
- Category Operations Specialties Managers
- Posted Date June 18, 2026
- Application Deadline July 28, 2026