Job Description
A leading SaaS company in Kuala Lumpur is seeking an experienced Service Delivery Manager to oversee customer-facing operations and ensure operational excellence. You will lead high-performing teams responsible for incident management, support coordination, and maintaining service delivery standards. This role demands a skilled leader with extensive experience in technical operations and customer support, aiming to improve efficiency and client satisfaction through optimized processes. A strong focus on collaboration with product and engineering teams is essential for success.
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Submit ApplicationJob Details
- Location Kuala Lumpur, Kuala Lumpur
- Job Type Full-time
- Category IT & Technology
- Posted Date February 19, 2026
- Application Deadline March 31, 2026