Service Delivery Leader - Customer Care

The is a senior leadership role responsible for steering customer service, finance and accounting operations for European Financial Services clients. Responsible for managing clients and leading a team of professionals.

You will drive operations delivery, digitization and new transitions while collaborating with near shore delivery center in Europe and multiple European clients.

Based or willing to relocate to Jaipur, we need a versatile person, that can smoothly run Finance and Customer Service operations.

Prior experience in Finance and Customer Service areas is desired but not must. Fast learner who is able to understand both areas well and have a lead client conversations and delivery results.

Responsibilities

• Leadership & Team Management: Direct, mentor, and scale a global team of finance and customer service personnel.
• Stakeholder Engagement...

Ready to Apply?

Submit your application today and join our talented team at Genpact.