Service Delivery Lead

Randstad Malaysia
📍 Kuala Lumpur, Kuala Lumpur, Malaysia 💼 Full-time 🕒 Posted February 28, 2026

Job Description

Why This Role Matters

Our client is a global cybersecurity innovator driving AI-powered protection across international markets. As the Service Delivery Lead, you are the critical bridge between high-level strategic vision and flawless operational execution. You won't just manage tasks; you will partner with global leadership to architect technical proposals and lead complex, high-pressure security projects to completion. Success in this role means ensuring technical precision at every stage of the lifecycle, from presales solutioning to global service delivery.

The Mission

  • Partner with global leadership to drive end-to-end technical execution, from strategic proposals to operational delivery excellence.
  • Establish and implement best practices for new customer onboarding, implementation frameworks, and high-quality design templates.
  • Lead the transition from the presales-to-delivery pipeline, including solutioning, SOC operations, and profes...

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Job Details

  • Location Kuala Lumpur, Kuala Lumpur
  • Job Type Full-time
  • Category Other-General
  • Posted Date February 28, 2026
  • Application Deadline April 09, 2026