Service Delivery Analyst

Markerstudy Group
📍 Peterborough, England, United Kingdom 💼 Full-time · Permanent 🕒 Posted June 05, 2026

Job Description

Service Delivery Analyst

Fantastic opportunity to join a well established team within a vibrant, growing business.

This is a hybrid position that can be based from either of our offices in Peterborough, Chesterfield, Sunderland or Tunbridge Wells.

Role Purpose:

  • Supporting Service Operations and the wider business through the management of Service Delivery processes.
  • Contribute to the system availability, resilience and stability through troubleshooting and problem analysis of incidents and service events, and governance of the change management process.
  • Contribute to a continuous improvement culture to improve practices, knowledge, skills, and processes to increase service levels to customers. 
  • Provide expertise in technical and operational processes and practices.
  • Key Accountabilities and Responsibilities:

  • Support the Major Incident Management and Problem Management...
  • Ready to Apply?

    Submit your application today and join our talented team at Markerstudy Group.

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    Job Details

    • Location Peterborough, England
    • Job Type Full-time · Permanent
    • Category Operations Specialties Managers
    • Posted Date June 05, 2026
    • Application Deadline July 15, 2026