Service Delivery Analyst

Markerstudy Group

📍 Peterborough, England, United Kingdom 💼 Full-time · Permanent 🕒 Posted June 05, 2026

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Job Description

  Service Delivery Analyst  
 Fantastic opportunity to join a well established team within a vibrant, growing business.
 This is a hybrid position that can be based from either of our offices in Peterborough, Chesterfield, Sunderland or Tunbridge Wells.
  Role Purpose: 
 Supporting Service Operations and the wider business through the management of Service Delivery processes.
 Contribute to the system availability, resilience and stability through troubleshooting and problem analysis of incidents and service events, and governance of the change management process.
 Contribute to a continuous improvement culture to improve practices, knowledge, skills, and processes to increase service levels to customers. 
 Provide expertise in technical and operational processes and practices.
  Key Accountabilities and Responsibilities: 
 Support the Major Incident Management and Problem Management...
            

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Job Details

Location Peterborough, England
Job Type Full-time · Permanent
Category Operations Specialties Managers
Posted Date June 05, 2026
Application Deadline July 15, 2026