Service Coordinator - Sheffield

Service Coordinator

Location: Sheffield
Temporary - potential to go permanent.
Monday to Friday, 8:30am - 5:00pm

We are currently recruiting for a Service Coordinator to join our clients Sheffield's branch on a temporary basis. This is an excellent opportunity for a highly organised and customer-focused individual to play a key role in supporting our service operations and engineering teams.

Key Responsibilities as a Service Coordinator:

Handling reactive customer calls professionally and efficiently.
Scheduling maintenance work, breakdown call-outs, return visits, commissioning activities, and additional service requirements.
Ensuring the effective utilisation of service engineers.
Maintaining accurate service records and updating information on the service management system.
Processing engineer job sheets through Protean, from completion through to invoicing.
Responding to customer enquiries regarding work carried out on site.
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