Service Coordinator

Service Coordinator

Maintenance & Facilities Management Contractor

3D Personnel are looking for an organised and proactive Service Coordinator to join a Maintenance & Facilities Management Contractor. This role is ideal for someone who enjoys working in a fast-paced environment, communicating with customers, and coordinating engineers to ensure works are completed efficiently and on schedule.

This position would suit someone with experience as a Service Coordinator, Scheduler, Maintenance Planner, Maintenance Administrator, Helpdesk Coordinator, or Customer Service Administrator within a Maintenance or FM environment.

Key Responsibilities

* Scheduling appointments and reactive maintenance works for engineers and service teams

* Coordinating daily workloads and updating schedules in real time

* Handling inbound and outbound calls with customers, tenants, contractors, and engineers

* Liaising between customers and en...

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