Service Coordinator

Unifiedpost Group

📍 Nanterre, Île-de-France, France 💼 Full-time 🕒 Posted July 03, 2026

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Job Description

About the job
Mission
The Service Coordinator at Banqup Group is the operational pivot point of the Service Desk. You are responsible for the tactical, short-cycle coordination of day-to-day activities to ensure ticket resolution remains efficient and high-quality. By monitoring performance trends and leading operational service calls, you act as the vital link between daily ticket handling and overall service governance.
Responsibilities 
This is what we expect of you:
Operational coordination: Manage day-to-day cross-team activities to ensure a seamless workflow across different support levels.
Tactical ticket management: Lead Service Calls focused on short-cycle ticket reviews with partners and clients to align on open items.
Escalation handling: Coordinate the immediate response and internal priority setting for P1 cases, Privacy & Security brea...
            

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Job Details

Location Nanterre, Île-de-France
Job Type Full-time
Category Information and Record Clerks
Posted Date July 03, 2026
Application Deadline August 12, 2026