Service Coordinator

The Executive – Service Support will support key commercial and operational activities of the Service Department. The role is responsible for invoice processing, order execution, documentation, payment follow-up, and coordination with internal stakeholders to ensure seamless and timely service delivery to customers.

Major responsibilities:

Order Processing & Efficiency

• Ensure all orders are processed and fulfilled within established timelines.

• Prioritize orders based on urgency, customer status, and delivery deadlines.

• Monitor inventory levels and coordinate with the procurement team for timely replenishment.

• Maintain accurate and up-to-date documentation for all order management processes.

Invoice & Documentation Management

• Prepare and share Invoices, Proforma Invoices, and maintain invoice files.

• Manage Payment Entry/Ledger updates and support outstanding follow-up activities....

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