Service Coordinator

Role Overview

The Service Coordinator supports the Service Manager in the day‑to‑day running of the service department, ensuring smooth operations, timely customer support, and efficient coordination of service activities. This role helps maintain high service standards, supports scheduling and communication, and assists with administrative and operational tasks that keep the department running effectively.

Key Responsibilities

• Assist the Service Manager with daily planning, scheduling, and coordination of service jobs
• Act as a point of contact for customers, engineers, and internal teams
• Prepare service documentation, job sheets, reports, and follow‑up notes
• Track service jobs from start to completion, ensuring deadlines and quality standards are met
• Support stock control, parts ordering, and equipment logistics
• Maintain accurate records in service management systems
• He...

Ready to Apply?

Submit your application today and join our talented team at ESCCO.