Service Coordinator- Equipment M/F

CFAO
📍 Kampala, Central Region, Uganda 💼 Full-time 🕒 Posted June 21, 2026

Job Description

:

The Service Coordinator is responsible for coordinating the activities of the service department to ensure efficient operation, customer satisfaction and profitability of the assigned service department.

Profil request:

Responsibilities:

  • Coordinate and monitor the service reception to maintain set performance levels ensuring customer satisfaction and achievement of business objectives.
  • Provide all customers with clarity on technical and product specific information as well as detailed explanations on all works completed by service department
  • Develop and ensure strict adherence to SOPs for all applicable service processes.
  • Coordinate and control consumables ordering, issuance and stock holding
  • Motivate, monitor and supervise technician performance and utilization to maximize service profitability
  • Monitor customer satisfaction reports and develop service offers by targeting new customers and fleet companies and ...
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    Job Details

    • Location Kampala, Central Region
    • Job Type Full-time
    • Category Information and Record Clerks
    • Posted Date June 21, 2026
    • Application Deadline July 31, 2026