Service Charge Officer

Join our team as a Service Charge Officer!

Hackney Council seeks a detail‑oriented and proactive Service Charge Officer to calculate service charges, reserve funds, shared ownership rent and ground rent, ensuring residents receive top‑notch customer service.

Responsibilities

• Collaborate with colleagues to produce accurate estimated and actual invoices.
• Maintain the service charge database and ensure compliance with relevant legislation.
• Collate financial records for property service charges and manage accountancy functions related to billing and recharging.
• Issue Section 20B notices and provide supporting information for leaseholder inquiries, disputes and legal challenges.
• Assist in continuous improvement of Homeownership Services, prepare performance reports and support budget monitoring.
• Engage with residents and stakeholders through meetings and inspections to maintain high standards of service....

Ready to Apply?

Submit your application today and join our talented team at Hackney Borough Council.