Service Centre Advisor - Wigan

Service Centre Advisor – Wigan (Part-time)

Various part-time contracts available, Monday to Saturday. The Service Delivery Advisor is responsible for delivering high-quality support across both client and customer interactions. Operating within a blended service model, this role manages inbound and outbound communications across multiple channels, ensuring enquiries are resolved efficiently, consistently, and with clear end-to-end ownership. The role supports service excellence through proactive communication, effective case management, and the efficient handling of operational and administrative tasks aligned with business priorities. This role profile is an overview of your job role, responsibilities, and accountabilities. It may change from time to time to incorporate changing circumstances, and you may be required to be flexible and perform other duties as required which may be at the same level as your home role or below.

Responsibilities

• Ser...