Service Appointment Coordinator -AutoNation Honda O'Hare

Auto Dealership VII, LLC

📍 Des Plaines, Illinois, United States 💼 Full time 🕒 Posted July 08, 2026

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Job Description

                We are seeking a detail-oriented and customer-focused Service Appointment Coordinator to assist customers via live phone calls. The ideal candidate will have strong verbal and written communication skills and ability for real-time problem solving. In this role, you will handle customer inquiries for the service departments in our dealerships, provide product or service information, resolve customer concerns, and ensure a positive customer experience with a focus on making service appointments.
What are the day-to-day responsibilities?
Respond promptly to incoming customer inquiries.
Provide accurate information regarding products, services, policies, and promotions. 
Troubleshoot and resolve customer concerns efficiently. 
Maintain a professional, helpful, and friendly tone in all customer interactions. 
Work collaboratively with other departments to improve customer satisfaction. 
Ask qualifying questions to uncover needs ...
            

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Job Details

Location Des Plaines, Illinois
Job Type Full time
Category Information and Record Clerks
Posted Date July 08, 2026
Application Deadline August 17, 2026