Service Advisor/Costing Administrator - Dealership exp.

Our truck dealership client in Polokwane holds a vacancy for an Administrator: Service Advisor/Administrator: Costing reporting to the Manager: Service. We seek a dedicated Service Advisor & Costing Clerk to support customer service and financial operations within the automotive industry. The role acts as a key contact between customers and our service department.

Responsibilities

• Serve as the primary liaison between customers and the service team to facilitate smooth communication regarding vehicle servicing.
• Accurately assess customer needs and provide detailed estimates for service costs and repairs.
• Prepare and maintain cost records, ensuring all information is current and readily available for review.
• Collaborate with technicians and service staff to ensure accurate pricing and timelines for service work.
• Handle customer inquiries, complaints, and follow‑ups to ensure satisfaction and retention.
• Ensure all inv...

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